If you wish to return your order, please fill out the form below.

We endeavour to provide products which are of satisfactory quality, fit for purpose and as described. However, you will qualify to receive a full refund, or exchange, if the products do not comply with the standards set out above and have been received by us in good condition and original packaging.

This must be received by us within the 30 days allowable by the statutory rules set out in the Consumer Rights Act 2015.

After 30 days, you are not legally entitled to a full refund.

If your package is damaged however, we will replace the order at no additional cost to you. Please contact us, below; we aim to reply to all emails within 24 hours.

Please read the following before sending an item back to us:

1. Products must be returned factory sealed to receive a refund, or in its original packaging, as if ordered by error – we can at least try and sell the item again.

2. Broken or shattered glass will not have to be returned to us, however we require a High Res photo of the damaged product(s) to be eligible for replacement of your broken product(s)

3. Shipping charges are non-refundable.

4. We will not refund you for the postage cost on your returns, unless you are returning a defective product, or an error was made by us here at NK Beauty Ltd.